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Accounts Receivable Agent

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Job detail

Job type: Supply Chain
Job level: Graduates
Where: San Diego, California, United States view map

Company Description

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

Perform entry level accounting functions such as high volume collection calls and/or correspondence in a fast paced goal oriented department.

Provide up to date detailed collection notes listing actions on every invoice in the ARCM system (Accounts Receivable Collection Management), while focusing on past due invoices.

Review open accounts for collection efforts weekly either with department Manager or Supervisor.

Understand payment process flow for assigned accounts that work through a payment center.

Proactively identify problem accounts or disputed invoices and follow up queries via email/telephone to effectively resolve issues through building key relationships with Customers and Internal Staff.

Assist with process improvements related problematic accounts and work directly with Supervisor and Manager for process resolution.

Timely review of credits addressed weekly as the accounts are being reviewed for collections. Process credits and issue refund checks to clients throughout the month.

Perform daily payment application while following company guidelines with minimal errors.

Maintain a filing system in accordance to internal and local document retention policies (i.e. saving client remittance and copies of checks in deposit folder).

Mailing, emailing and uploading copies of invoices to payment centers or directly to clients.

Front desk coverage when needed. Duties include but are not limited to; answering phones, ensuring phone calls are properly directed, greeting guest in a professional, friendly and hospitable manner. In addition, will be
responsible for coordinating daily received mail and assisting with various administrative duties. Maintain Security by following procedures and controlling access (issue visitor badges), and having customers register in
visval, fingerprint system.


Excellent oral & written communication skills.

Excellent administrative & organizational skills with an emphasis on attention to detail.

Excellent people skills and a desire to work both with team members within the organization & with external customers on a daily basis.

A strong sense of urgency, enthusiasm, and the ability to work under pressure.

Proficient in Microsoft Office (Word, Excel, Outlook).

Additional Information

Successful candidates must complete a background check.

We are a business professional attire company.

Benefits include:

  • Paid Vacation, Holiday, Sick Time

  • Health Plan: Medical, Prescription Drug, Dental and Vision

  • Life and Long Term Disability Insurance

  • 401(k) Retirement Savings Plan

  • Employee Stock Purchase Plan

  • Training and Education Program

All your information will be kept confidential according to EEO guidelines.

General information
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Job: Accounts Receivable Agent
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